PN-EN ISO 9001:2009 – closest to the customer and his needs

2018-02-18

We produce top-class devices in a repeatable manner. To make this possible, we also use advanced quality management methods – at the level of quality control, quality control, quality assurance and quality management. Exactly as described in the ISO 9001:2009 standard.

Quality pays off

According to Walter Shewhart’s principle: higher quality ensures lower costs, which is especially important in tender procedures.

The PN-EN ISO 9001 standard that we use every day puts a dot at the end of our motto: We are very focused on understanding and meeting customer requirements.

We care about continuous quality improvement based on regular, objective measurements and we cover all processes in the company with the Deming cycle (Plan – Do – Check – Act, i.e. Plan – Do – Check – Improve).

What does PN-EN ISO 9001:2009 mean in practice?

supervision over documentation and records,
management involvement in building and maintaining the quality management system,
systematizing resource management,
defining product implementation processes,
systematic measurement of: devices, processes, customer satisfaction.

Eight quality principles in the DYSTEN company

We are guided by many principles in our work, among which the key ones for this standard are:

customer orientation (we understand that our market position depends on our customers),
management leadership (management develops development directions),
people’s involvement (it’s the most valuable thing we have),
work based on processes (the quality of individual processes allows the company to maintain efficiency),
systemic management (proper quality results from understanding and controlling all interacting processes),
continuous improvement,
factual, analytical approach to each decision (making decisions only after analyzing available information),
mutual benefits in relations with suppliers (creating mutually beneficial relations with suppliers of materials and services is a guarantee of high quality for the organization).

DYSTEN received the PN-EN ISO 9001:2009 quality management system certificate following the certification process of TÜV Nord in the scope of:

design, production and installation service of audiovisual systems,
big screens,
LED-RTPI displays,
scoreboards,
sound system,
time measurement systems.

Everything we do, we try to do as best as we can – according to our knowledge and capabilities. We strive not only to meet your requirements, but also to anticipate them, offering future-proof solutions open to development. To find out, just pick up the phone and dial 32 630 19 31 and send us an inquiry via e-mail or form.