Certificates

Certificates

  • IRIS Certification

    The DYSTEN Company has joined the group of producers, the quality of order execution of whom has been confirmed by means of the international IRIS certificate.

    The IRIS certification mark confirms that DYSTEN products meet the extremely strict quality requirements of the railway industry regarding the field of Passenger Information Systems.

    IRIS is the International Railway Industry Standard managed by UNIFE (European Railway Industry Association) and widely recognized by rail stakeholders, such as system manufacturers and rail operators. The IRIS certificate is based on the internationally recognized ISO/TS 22163:2017 standard, which contains specific application requirements for companies operating in the railway industry.

    Thanks to IRIS certification, customers and partners of the company can check what quality and safety-related standards are implemented by the DYSTEN Company, as well as – according to which criteria the company’s products are developed, designed, manufactured, and tested.

    The DYSTEN Company provides the railway industry with Passenger Information Systems, including:

    • interactive info kiosks displaying both departures and arrivals of trains, as well as other operator-specific content

    IRIS certification is yet another strategic step in the development of the DYSTEN Company, aimed at allowing the company to enter foreign markets. The IRIS certificate is characterized by its international nature. It results in various benefits for customers – thanks to standardized requirements, a constant product quality is ensured throughout the entire supply chain and across the country’s borders.

    Confirmation of receipt of the Certificate by DYSTEN at the link IRIS Portal (iris-rail.org)

  • Quality Policy

    The company’s objective is to provide high-quality IT and electronic solutions that meet the growing requirements of our customers. Quality is defined by our commitment to fully satisfying the needs and expectations of our customers. This approach is embraced by our management team and is the fundamental responsibility of every employee within our organisation.

    The Management Board affirms that the production processes adhere to supervised and secure conditions, including appropriate lighting, heating, and the use of production equipment compliant with legal requirements and customer specifications. Furthermore, all employees are conscientious of their roles in maintaining the technical safety of our products and hold themselves accountable for this standard.

    The quality policy is implemented through the following initiatives:

    • offering customers tailored solutions according to individual designs based on modern technologies characterised by durability, ergonomics and reliability,
    • timely completion of all assigned tasks, encompassing design, production, service, and training.
    • ensuring prompt delivery and installation services,
    • providing comprehensive after-sales support for all delivered solutions and technologies,
    • preventing equipment failures during operational use,
    • continuously improving the implemented Quality Management System in accordance with ISO 9001:2015 and ISO 22613:2023 standards,
    • taking care of the best image of the company and promoting it.

    The unwavering commitment of our management and staff to uphold established norms, legal requirements, and core principles, coupled with their dedication to excellence in their respective roles, ensures our ability to consistently meet and exceed customer expectations.

    The Management Board set the following safety objectives:

    • refraining from accepting orders where the fulfilment of all specified quality requirements is uncertain or unfeasible unless authorised by the customer.
    • building awareness among employees and suppliers regarding their impact on the technical safety of our products.
    • in the event that for various reasons an order is accepted, the quality requirements which our company cannot fully satisfy, striving to minimise any resultant adverse effects to the greatest possible extent.
    • Improving product reliability through statistical analyses carried out in accordance with the RAMS and LCC procedures.
    • setting and achieving safety objectives for all manufactured products and services, ensuring compliance with legal standards.
    • improving process safety, environmental protection measures and equipment reliability.

    We acknowledge that this Policy represents an integral part of the company’s operational strategy and is subject to periodic review and verification. We are confident that its rigorous implementation will enhance customer satisfaction, attract new clientele, and fortify our competitive market position and financial performance in the foreseeable future.

    Polityka Jakości DYSTEN